Activation Method 1: Hands Free activation
The easiest way to complete an activation on Red Pocket Mobile CDMA-S will be to reboot device to try to trigger Hands Free Activation on Device startup. If the Hands Free Activation is not initiated within 3 minutes of activation, try to perform a Soft Reset on the Device.
You can perform a soft reset by following the prompts below:
- Make sure Device is powered on
- Dial ##SCRTN# (72786)
- Device will either reboot automatically or will ask you to enter OK
- Device will reboot and should enter Hands Free Activation within 5 Minutes.
- Follow prompts by pressing OK during Hands Free Activation when asking for approval updating device settings.
- Device may reboot for a second time once hands free activation has completed
- Place a test call to Red Pocket Mobile by dialing 611
If call cannot reach the Red Pocket Mobile automated system, please follow steps to verify device programming.
If you have a Google Nexus Device Model such as the Samsung Nexus S, Samsung Galaxy Nexus, or Google Nexus 5, please dial *#*#72786#*#* to perform a soft reset.
Activation Method 2: Manually Program Device
Older Devices may require manual programming to complete the activation. For manual programming, please make sure you have the 6-Digit MSL and MSID for the account.
- Dial ##MSL#
- Change the MDN to your Red Pocket Mobile Number
- Change the MSID to the MSID associated with your Red Pocket Mobile Number
- Follow prompts to continue or to save the manual programming
- Your device should automatically reboot
- Place a test call to Red Pocket Mobile by dialing 611
If call cannot reach the Red Pocket Mobile automated system, please follow steps for Activation Troubleshooting.
If you have a Google Nexus Device Model such as the Samsung Nexus S, Samsung Galaxy Nexus, or Google Nexus 5, please dial *#*#MSL#*#* to initiate Manual Programming.
iPhone Activations
To activate an iPhone on Red Pocket CDMA-S, please do the following:
- Dial ##UPDATE# (873283) and press Call Button
- Press OK for Starting Service Update
- Press OK for Service Update Complete
- If you get a failure, please confirm you are connected to WiFi and re-attempt
- Place a test call to Red Pocket Mobile by dialing 611