Checking your account balance online is easy.
If you have an online account:
- Sign in at https://www.redpocket.com/my-lines.
- Click on the line you’d like to review.
- After the page loads, you’ll see your current balance details for that line, including talk, text, data, and — if applicable — hotspot data.*
You can also check your balance by texting Balance to the number below, based on your network:
- Text Balance to 3888 (GSMA)
- Text Balance to 7039 (GSMT)
Your text response will include available talk, text, data, and hotspot balances (for eligible plans).
*Hotspot data is available only on GSMA Premium and Elite plans.
Our new and improved customer account site provides you with access to:
- My Lines: View account balances, add a new line, refill your account, purchase add-ons, upgrade your plan, and more.
- Activate: Activate any new SIM cards that you'd like to add to your account.
- Manage Profile: View and update your account information, including your name, email address, account password, and more.
- Event History: Review your account activity, including plan changes, profile changes, and more.
- Payment History: Review your payment activity, including past orders, refills, and credits.
- My Orders: Review your past SIM card or phone orders.
- Referral Rewards: Refer a friend to RedPocket and get $25 in account credits! Read this article for more information.
- Help: Contact our friendly customer support team via phone, email or chat.