How do I reset my online account password?

Resetting your account password is easy

We all forget account passwords sometimes, so we make it easy for you to regain access to your account quickly and securely. At redpocket.com/login click on the small "Need help signing in?" link, and follow the steps for password recovery.

You'll need to confirm your email address, and then the password reset link will be sent to you by email. If you have trouble receiving the password reset email, check your Spam folder or open the redpocket.com/login page in a private browser window and try the process again. 

Still having trouble? 

Make sure you have an online Red Pocket Mobile account! You must have registered for an online account by clicking the Register button when you placed an order, or when you activated your SIM card.

If you purchased a Red Pocket Mobile product, but you never signed up for an online account, visit redpocket.com/my-lines and click on Register to create your account.