I’ve already signed up, what do I need to do about these changes?
Nothing, your plan will automatically change to reflect the new minutes, text messages, and data allotments at the end of your current monthly plan cycle. Your renewal price will not change.
What happened to the $10 plan?
This plan will only be available for new customers who sign up on the GSMT network. If you are an existing customer who has already subscribed to our $10 plan you have nothing to worry about. If you selected one of the following networks (GSMA, CDMAS, CDMA) you can expect to receive the same $10 monthly charge and the same minutes, text messages, and data for your plan. If you selected the GSMT network upon sign up your plan will continue to be $10 and you will receive unlimited minutes, text messages, and 1GB of data.
If you change to another calling plan, the $10 plan will no longer be available.
What happened to the $15 plan?
This plan is discontinued, however, existing customers will not be moved to another plan tier. Instead, you can expect to receive even more high-speed data going forward, each month! If you are on the $15 1000 minutes, Unlimited Texts Messages, 1GB High-Speed data plan, you’ll automatically see 1000 minutes, Unlimited texts messages, and 2GBs of High-Speed data when your plan renews, at the same price of $15/month.
If you change to another calling plan, the $15 plan will no longer be available.
What happened to the $60 plan?
This plan is discontinued, however, you will not be moved to another plan tier. When your plan renews you can expect to receive the same $60 monthly charge and the same minutes, text messages and data for your plan.
If you change to another calling plan, the $60 plan will no longer be available.
What about 3 month, 6 month, 12 month or 24 month iPhone plans?
If you’re on a multi-month plan, your minutes, text messages and data allotments will be updated to reflect the new plans. You can expect to see any relevant changes to your available minutes, text messages and data when your current 30 day plan cycle ends, when you go to renew your plan.
Log in at redpocket.com/my-lines and click on your line. Then, click on PAY and select the plan you’d like to continue using. You can enter payment information at this time.
What about eBay Annual plans?
eBay plans are changing as well. Click here to review the full list of available plans. Renew your eBay plan by purchasing another SIM card from eBay and entering the PIN number when you login to your account, or visit redpocket.com/refill.
What about data only plans?
Broadband data only plans are not changing. Click here to view our broadband data only plans.
What about global internet plans?
Global Internet plans are not changing. Click here to view our Global Data plans.