Did you know your Red Pocket plan includes FREE: 5G, Phone hotspot (tethering), Visual Voicemail (VVM), international calling to over 80 countries, and customer service in 4 languages.
Tell me more about 5G!
5G is the latest iteration in mobile technology. The fastest network speeds available, 5G allows you to stream, connect and experience more. 5G is available on our GSMT network and currently on iOS devices only. Android and other networks are coming soon!
Visual Voicemail vs. Regular Voicemail
All phones include voicemail services by dialing the number 1 on your Red Pocket Mobile phone. However, Visual Voicemail gives you the ability to manage your voicemail messages and your voicemail greeting easily, from a mobile application.
You can even read an automatically generated transcript of voicemail messages that have been left for you. Visual Voicemail is available for $1.00 per month on GSMA, CDMAS, and CDMA networks. Visual Voicemail is not available on GSMT at this time.
If you have a GSMA Android phone, or a CDMA device (Android and iPhone), please log into your account at redpocket.com/my-lines to enable the service.
What is International Calling all about?
Connect with people all over the world with free international calling and texting. Contact our customer service team to enable International Calling on your account.
To place an international phone call, or send an international text message, you may be able to simply dial 1 and then your phone number. Or you may need to dial an access code first. Click here for more information about placing an international call.
Customer Service in 4 languages?
Yes! Our dedicated, professional customer service representatives speak English, Spanish, Chinese, and Filipino. Call 1-712-775-8777 or send us an email at email@example.com.