Trade-In an old phone and get money back!

Save on your new phone purchase by trading in an old phone

If you're interested in a new phone from Red Pocket Mobile, trade in your old one with our partner Decluttr to keep more money in your pocket. Get paid 1 day after you send your old phone in. Decluttr provides a pre-paid label by email, so your phone ships free. 

How does the process work?

Step 1: On the Red Pocket Mobile website, before you make your new phone selections, you’ll be able to enter your old phone’s model, storage size, and carrier status to see how much money you’ll get when you Trade-In.

Step 2: After you finish your Red Pocket Mobile order, click on the Continue button to go to the Decluttr webpage or head over to decluttr.com/start-selling/ to finish the process. 

Step 3: Complete the easy trade-in process by registering for an account with Decluttr. Ship your old device to Decluttr for free.

Step 4: The day after Decluttr processes your trade-in you’ll receive a rebate for your device, via Direct Deposit or PayPal. 

Although the trade-in is a two-step process, you’ll instantly receive your payment once Decluttr processes your phone. Other carriers’ trade-in process may seem simple, but payment is often provided in monthly credits and can take years to fully receive! 

If you have any questions about your trade-in payment or want to check on the status of your trade-in, get in touch with Decluttr's customer service team by going to help.decluttr.com/hc/en-gb/requests/new. 

Visit redocket.com/shop to begin your order. 

If I decide not to trade in a phone can I still place a Red Pocket order?

Of course! Your trade-in will not affect your Red Pocket Mobile order. If you complete a valuation on the website and then decide not to go through with the trade-in, you will still receive your Red Pocket Mobile order as expected. 

You can go to the website at any time to trade in. 

How do I send my old phone to Decluttr?

Once you complete the trade-in process on the Decluttr website, you’ll be sent a UPS shipping label, so you can send in your device for free!

I previously completed a valuation but now the amount is different

Decluttr holds your trade-in amount for 28 days to fight inflation. After 28 days the amount you’ll get for your trade-in may change.