Troubleshooting your phone after the 3G shutdown

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    Moses Elizai

    It is so easy because the steps are easy to follow. I will recommend anyone to have a new phone much, much better. Thanks to Redpocket Team for being excellent in their work.

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    Carl Leonard

    The 3G shutdown hit my area today.  My phone would not make or receive calls.  I went to the help and just the title of this page was all that I needed.  I looked at the phone and VoLTE was disabled.  

    Thanks for having this help or I would have been calling for help along whit who knows how many others.

     

     

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    Chun Cham

    Only 14% of people found this article helpful. I am one of those. I called and was told wait time was 560 minutes!!! I tried Live Chat, waited for many hours. Finally someone coming on, I said I had been waiting a long time. The next thing they did, they closed the chat. 

    Bottom line, I bought a brand new phone and a brand new SIM card, did everything they said. Still NO service. And awful customer service.

    0
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    shannon banks

    This company is a complete sham and racket

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    Vietchau34

    Dear Red Pocket,

    I've LG V20 and I'm getting Service Disabled message today.  I don't use phone much to remember when was the last time I made a call, but my daughter just called few hours ago, and it was working fine.

    Now, I can't call out .. keep getting CALL ENDED within a second.  Yes, I've read about Red Pocket no longer support 3G (I think mine is 4G capable?).  

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