Using My Device
Have a question about using your new service on your device? Review our simple troubleshooting tips and tricks for each network option Red Pocket offers.
GSMA (SIM cards start with 89014)
- Replacing your SIM card
- Why am I being asked to verify my international call?
- Using the TickTalk Smartwatch
- Unlocking my Red Pocket Mobile device
- Can I check my account balance from my phone?
- Can I use picture messaging on my iPhone with the GSMA network?
GSMT (SIM card starts with 89012)
CDMA (SIM card starts with 89148)
- CDMA/CDMAS How do I make an international call?
- Why are CDMA SIMs only compatible with HD voice capable devices?
- How do I switch my service to a new phone if I am using the CDMA network?
- Why Can't I accept calls on my newly activated CDMA Account?
- How Do I check CDMA coverage?
- U365: How to restrict calls on my Samsung Gusto 2
CDMAS (SIM card says Sprint)
- How Do I check CDMAS coverage?
- CDMAS: MMS Troubleshooting
- CDMAS: 4G LTE BYOSD Device Models
- CDMAS: Error 16- Voice Authentication
- CDMAS: Data Errors 67, 1012, 2048
- CDMAS: What if the phone does not activate with Hands Free Activation?