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  2. Orders & Shipments

Orders & Shipments

Learn about the products offered by Red Pocket Mobile, how to place an order, return a product or finance a phone.

Ordering Online

  • What is a confirmation code, how do I find it, and how do I use it?
  • What is eSIM? How to buy an eSIM plan.
  • Ordering an iPhone from Red Pocket Mobile
  • Trade-In an old phone and get money back!
  • Can I use a different billing / shipping address?
  • What is a referral code and how do I use it?
See all 7 articles

Shipping

  • Do you ship to P.O. Boxes?
  • What international countries do you ship to?
  • When will my order arrive?
  • How to track your order
  • How to find your order number / receipt?

Products

  • What does Red Pocket Mobile sell?
  • Red Pocket Mobile offers brand new iPhones
  • Certified Pre-Owned (CPO) Android phones
  • Real Beijing Corn?!
  • Does Red Pocket Mobile have a family plan?
  • Red Pocket Mobile annual (12-month) plans
See all 10 articles

Ordering From A Retailer

  • Red Pocket Mobile is in Walmart!
  • Red Pocket Mobile is in Best Buy!
  • Red Pocket Mobile is in Target!
  • Do you sell phones in stores?

Returns

  • Red Pocket Mobile is Risk-Free!
  • How to cancel an order

Financing

  • Financing options, powered by Smartpay
  • Can I pay off my lease early?
  • Can I finance an iPhone purchase?
  • Can I finance an Android phone purchase?
  • Can I finance a hotspot?
  • Can I finance a tablet?
See all 8 articles

Make the Switch

  • Wireless Plans
  • Transfer Your Number
  • Check International Rates

Get Started

  • Activate Your Account
  • Configure Your Handset
  • Refill Your Account

Join Us

  • Become a Dealer
  • Dealer MyRPM Login

Explore

  • About Us
  • Help Desk
  • Customer Login/Order History
  • Check Your Account Status

Follow

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  • Instagram
  • Weibo

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