Troubleshooting & Fixing Problems
Look here for technical support steps to resolve problems with calling, texting, and accessing the mobile network.
Fixing Problems
- Android - eSIM manual setup instructions
- iOS - eSIM manual installation instructions
- Troubleshooting your phone after the 3G shutdown
- Add the new APN profile to your Red Pocket Mobile Neo Flip phone
- My CDMAS account has stopped working!
- My phone stopped working / used to work / no longer works