--- title: How can I change my payment method? description: Payment can be deducted automatically or submitted manually. Change your payment method and manage auto-pay settings at any time. --- [Skip to content](https://help.redpocket.com/how-can-i-change-my-payment-method#main-content) English Show submenu for translations [Submit a ticket](https://help.redpocket.com/kb-tickets/new?hsLang=en) ![3.svg\]](https://help.redpocket.com/hubfs/3.svg) Open main navigation Close main navigation - English Show submenu for translations - [Submit a ticket](https://help.redpocket.com/kb-tickets/new) - [Go to redpocket.com](https://www.redpocket.com/) [Go to redpocket.com](https://www.redpocket.com/) RedPocket Mobile - There are no suggestions because the search field is empty. 1. [Help Center](https://help.redpocket.com/?hsLang=en) 2. [Account Management & Payments](https://help.redpocket.com/account-management-payments?hsLang=en) 3. [Payments](https://help.redpocket.com/account-management-payments?hsLang=en#payments) # How can I change my payment method? Payment can be deducted automatically or submitted manually. Change your payment method and manage auto-pay settings at any time. ##### **How are payments made for service?** Your line is automatically enrolled in auto-pay upon activation. You can switch auto-pay on or off at any time. With auto-pay, payments are automatically made 2 days before your line's renewal date. Log in at [redpocket.com/my-lines](https://www.redpocket.com/my-lines) to see when you can expect a charge.  You can also submit your payment manually using the payment method of your choice. If auto-pay is off and your miss your payment date, your line will enter into "Airtime Expired" status. Your service will be suspended until a payment is submitted. [Click here](https://help.redpocket.com/how-do-i-make-a-payment?hsLang=en) to learn more about how to submit a payment.  All lines on your account use the same payment method. You cannot have different payment methods for different lines on the same account. If you need to have a separate payment method for a line on your account, you'll need to create a new account and transfer that number to it. You can use a saved payment method or a new payment method for purchases made at [redpocket.com](http://redpocket.com), including new devices.  ##### **What payment methods does RedPocket Mobile accept?** RedPocket Mobile accepts Visa, Discover Card, MasterCard, and American Express. You can also use [Apple Pay or Google Pay](https://help.redpocket.com/redpocket-now-supports-applepay-google-pay?hsLang=en) on compatible devices.  You can also purchase refill PINs to pay for your service plan. Refill PINs can be found in select retail stores and online retailers (like eBay). Once a refill PIN has been purchased, log into your online account at [redpocket.com/my-lines](https://www.redpocket.com/my-lines), click on your line, and scroll down to the bottom of the page to locate the refill PIN field. Enter your PIN code to renew your service plan.  ##### **How to change your payment method** If auto-pay is disabled, your payments must be submitted manually. You can submit a payment using the payment method of your choice each month. If auto-pay is enabled, the payment method that you used to order your SIM card will be the default payment method used to refill your account. To change the default payment method, log into your online account at [redpocket.com/my-lines](https://www.redpocket.com/my-lines): - Click **Billing**. - Click **Payments.** - Click the **Edit** button next to the primary payment method to update your default payment method.  ##### **How to turn auto-pay off** To turn auto-pay off click on your line, scroll down to the **My Plan** section and toggle the **Auto-Pay **button to off. This will cancel the recurring subscription and force your account into a suspended status when your billing cycle ends. You'll have to submit payment manually to continue service.  ##### **Having a problem with your payment method?** If you have any additional questions, or if you're having trouble with your payment, please reach out to our customer service team. We're here to help! 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