There are three different ways to track the status of your order and keep an eye on your delivery.
You can check your email for the tracking number sent to you, click on the Order Status page in the top banner of the Red Pocket Mobile website, or log in to your account and go to your Order History.
Table of Contents
- 1. Visit the Order Status Page
- 2. Login to Your Online Account
- Is a Tracking Number Provided?
- Still Having Trouble?
1. Visit the Order Status Page
Visit redpocket.com/shop/order-status or click the CHECK ORDER STATUS button in the top banner of the Red Pocket Mobile website.
On the Check Order Status Page, enter your order number (sent to you by email) and the email address used when placing your order.
2. Login to Your Online Account
Track your Red Pocket Mobile order, depending on the shipping method you've selected, from within your account. Login at redpocket.com/login and then click on History > Payment History.
Click through the list of entries until you locate your order.
Click the tracking number to the right of your order entry.
Do not attempt to copy and paste the number that appears here. Red Pocket Mobile uses a proprietary tracking system to monitor the status of your shipment and delivery. This number will not translate to a USPS, UPS, or FedEx tracking number.
Is a Tracking Number Provided?
When your Red Pocket Mobile order is shipped out, you will receive an email with your tracking details based on the method selected and the product ordered.
| Product | Shipping Option | How to track |
| SIM Cards | FREE Shipping | Click the link in your shipping email. |
| SIM Cards | Priority / International mail | Click the link in your shipping email or enter your tracking number into the USPS website. |
| Phones and Hotspots | FREE Shipping | Click the link in your shipping email or enter your tracking number into the FedEx website. |
| Phones and Hotspots | Priority or International mail | Click the link in your shipping email or enter your tracking number into the FedEx website. |
Do not attempt to copy and paste the number that appears here. Red Pocket Mobile uses a proprietary tracking system to monitor the status of your shipment and delivery. This number will not translate to a USPS, UPS, or FedEx tracking number.
Still Having Trouble?
A representative can help you locate your product shipping status. Contact us for help Monday through Sunday from 5 AM to 9 PM PST.