How do I track my order?

Click the link in your order receipt, sent by email, or login to your online account and click on the link in the order history section.

Get your tracking number online

Track your Red Pocket Mobile order, depending on the shipping method you've selected, from within your account. Login at redpocket.com/login and then click on History > Order History

Expand the order in question, and click on your tracking number to track your order status. 

Do not attempt to copy and paste the number that appears here. Red Pocket Mobile uses a proprietary tracking system to monitor the status of your shipment and delivery. This number will not translate to a USPS, UPS, or FedEx tracking number. 

 

Order History

Is a tracking number provided?

When your Red Pocket Mobile order is shipped out, you will receive an email with your tracking details, based on the method selected and the product ordered. 

Product Shipping Option How to track
SIM Cards FREE Shipping Click the link in your shipping email. 
SIM Cards Priority / International mail Click the link in your shipping email or enter your tracking number into the USPS website. 
Phones and Hotspots FREE Shipping  Click the link in your shipping email or enter your tracking number into the FedEx website. 
Phones and Hotspots Priority or International mail Click the link in your shipping email or enter your tracking number into the FedEx website. 

Do not attempt to copy and paste the number that appears here. Red Pocket Mobile uses a proprietary tracking system to monitor the status of your shipment and delivery. This number will not translate to a USPS, UPS, or FedEx tracking number. 

Still having trouble? A representative can help you locate your product shipping status. Contact us for help Monday through Sunday from 5 AM to 9 PM PS