What should I do if my iPhone is lost or stolen with an active eSIM?

If your iPhone with an active eSIM is lost or stolen, it is important to contact a RedPocket Mobile representative immediately. We can help safeguard your account and prevent any unauthorized use of your eSIM.

RedPocket Mobile customer service representatives are available from Monday through Sunday, 5AM to 9PM PST by phone, chat or email. Visit redpocket.com/contact-us. 

Be sure to activate the Find My Phone features to report your device as lost. Read this Apple article to learn how.