- Help Center
- All About eSIM
What should I do if my iPhone is lost or stolen with an active eSIM?
If your iPhone with an active eSIM is lost or stolen, please contact a Red Pocket Mobile representative right away to have your line deactivated and prevent further usage of your account and eSIM.
Red Pocket Mobile customer service representatives are available from Monday through Sunday, 5AM to 9PM PST by phone, chat or email. Visit https://www.redpocket.com/contact-us.