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Activated? Time to setup your device
Account Management & Payments
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Manage Your Account
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Solving Problems and Troubleshooting
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Help Center
Orders & Shipping
Learn About Mobile
How It Works
Orders & Shipping
Ordering Online
Shipping
Ordering From A Retailer
Activating & Setting Up
Activating your line
Activated? Time to setup your device
Account Management & Payments
ACP (Affordable Connectivity Program)
Manage Your Account
Payments
Plan Management
Device Support
Network Shutdowns
Solving Problems and Troubleshooting
Device Features
Using Your Phone
Number Transfer
Getting A New Number
Bringing A Number
Taking Your Number To Another Carrier
Products & Plans
Devices
Service Plans
All About eSIM
About Red Pocket Mobile
Trade-in
Customer Support
Payments
Network & Coverage
Rebate
iPhone Promotion
Federal Programs
Lifeline
Affordable Connectivity Program (ACP)
Orders & Shipping
Learn about the products offered by Red Pocket Mobile, how to place an order, return a product or finance a phone.
Ordering Online
Purchasing a phone unlocked
Getting an eSIM with your iPhone
Can I order using non-US credit or debit card?
How can I find my order number or receipt?
How do I use the referral code that was shared with me?
How do I order a SIM card online?
Can I use a different billing and shipping address?
How to cancel an order
See more
Shipping
Does Red Pocket Mobile ship internationally?
How long does shipping take?
Red Pocket Mobile ships to P.O. Boxes
How Do I Track My Order?
Ordering From A Retailer
Red Pocket Mobile is in Target!
Red Pocket Mobile is in Walmart!
Red Pocket Mobile is in Best Buy!