What is the Red Pocket Mobile Phone Protection Plan with AppleCare Services?
Red Pocket Mobile partners with Likewize to provide device protection options to new iPhone customers. Protect your iPhone from screen breaks and hardware malfunctions by signing up for one of our protection plans. Loss and theft coverage is also available in certain states.
The Phone Protection Plan with AppleCare Services
Enjoy peace of mind from broken screens, electrical malfunctions, and more. Plus, get support from Apple whenever you need it. Red Pocket Mobile Phone Protection Plan with AppleCare Services provides the following benefits:
- Coverage for accidental damage from handling (including liquid damage) and malfunction - up to 2 approved service requests per year!
- Unlimited hardware warranty for electrical and mechanical malfunctions with no processing fees. These service requests do not count against your limit.
- Apple-certified repair or replacement with genuine Apple parts.
- 24/7 priority access to Apple experts by chat or phone.
- Low service fees - $29 for screen damage or $99 for any other damage.
The Phone Protection Plan with AppleCare Services is available in all states, including the US Virgin Islands. However, it is not available in Puerto Rico. For complete details including processing fees and terms and conditions, visit https://protect.likewize.com/redpocket/.
The Phone Protection Plus Plan with AppleCare Services
Enjoy peace of mind from broken screens, electrical malfunctions, loss, theft, and more. Plus, get support from Apple whenever you need it. Red Pocket Mobile Phone Protection Plus Plan with AppleCare Services provides the following benefits:
- Coverage for loss, theft, accidental damage from handling (including liquid damage), and malfunction - up to 3 approved claims per year! 2 of which can be for accidental damage and 1 of which can be for loss or theft.
- Unlimited hardware warranty for electrical and mechanical malfunctions with no deductibles. These claims do not count against your limit.
- Apple-certified repair or replacement with genuine Apple parts.
- 24/7 priority access to Apple experts by chat or phone.
- Low service fees - $29 for screen damage or $99 for any other damage.
The Phone Protection Plus Plan with AppleCare Services is available in the following states:
California
Nevada
Oregon
Florida
Texas
Washington DC
Illinois
Wisconsin
New Jersey
Pennsylvania
For complete details including deductibles and terms and conditions, visit https://protect.likewize.com/redpocket/.
How do I sign up?
Sign up for one of the phone protection plans when you purchase your new iPhone.
If you decide to purchase your iPhone first and then sign up for protection later, be sure to sign up for a compatible phone protection plan within 60 days of your iPhone purchase. Your online Red Pocket Mobile account must be active, and your Device ID must be attached to your account. To see your Device ID login at redpocket.com/my-lines.
Click on “Get/Manage Add-Ons”.
Then, click on the “Other Add-Ons” category. Select the device protection plan you’d like to enroll in.
Please Note: If you choose the Phone Protection Plus Plan with AppleCare Services, make sure to enable the Find My iPhone feature on your device when you activate the protection plan. This feature must be enabled at the time of loss for you to be eligible to file a claim for loss or theft.
Not seeing your Device ID?
Make sure to complete the setup process which includes, activating your SIM card by going to redpocket.com/activate, inserting your SIM card into your phone, and configuring your APN internet settings. Our Getting Started article here will assist you with these steps.
How do I file a claim or service request?
Your coverage begins immediately upon enrollment. File a claim or service request within 60 days of the device incident occurring. Please visit Likewize's Online Portal to start a claim.
Additional Questions?
We’re here to help! If you have any additional questions about device protection, please visit Likewize at https://protect.likewize.com/redpocket/ or call 1-855-975-9533.