RedPocket Mobile has teamed up with Likewize to offer comprehensive device protection plans. Safeguard your device against screen damage and hardware failures by enrolling in one of our protection options. Additionally, coverage for loss and theft is available in select states.
Please Note: Do you have a new iPhone from redpocket.com? This article explores Phone Protection options for Android. For iPhone, click here!
What's Covered?
Experience worry-free protection against issues like cracked screens, electrical failures, loss, and theft. The RedPocket Mobile Phone Protection Plus Plan offers a range of valuable benefits:
- Coverage from loss
- Coverage from theft
- Coverage from accidental damage from handling (including liquid damage)
- Coverage from malfunction (after the manufacturer’s warranty expires - up to 2 approved claims per year).
- Repair and replacement with refurbished or new Android devices
Qualifying States
The Phone Protection Plus Plan is available in the following states:
- California
- Nevada
- Oregon
- Florida
- Texas
- Washington DC
- Illinois
- Wisconsin
- New Jersey
- Pennsylvania
This program is available for Android Phones purchased from redpocket.com. For complete details including deductibles and terms and conditions, visit protect.likewize.com/redpocket.
How do I sign up?
Sign up for one of the phone protection plans when you purchase your Android phone.
If you decide to purchase your phone first and then sign up for protection later, be sure to sign up
for a compatible Phone Protection plan within 60 days of your purchase.
Your online RedPocket Mobile account must be active, and your Device ID must be attached to your account. To see your Device ID:
- Login at redpocket.com/my-lines.
- Then, click on the “Other Add-Ons” category.
- Select the device protection plan you’d like to enroll in.
Not seeing your Device ID?
Make sure to complete the setup process which includes, activating your SIM card by going to
redpocket.com/activate, inserting your SIM card into your phone, and configuring your APN
internet settings.
How do I file a claim or service request?
Your coverage begins immediately upon enrollment. File a claim or service request within 60
days of the device incident occurring. Please visit Likewize's Online Portal to start a claim.
Additional Questions?
We’re here to help! If you have any additional questions about device protection, please visit
Likewize at protect.likewize.com/redpocket or call 1-855-975-9533 for questions about your Phone Protection plan or available Phone Protection.
Please visit redpocket.com/contact-us or call 1-712-775-8777 for questions about your RedPocket Mobile order.