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Help Center
Learn About Mobile
Learn About Mobile
How It Works
All about eSIM
Orders & Shipping
Ordering Online
Shipping
Ordering From A Retailer
Financing
Offer Details
Account Management & Payments
ACP (Affordable Connectivity Program)
Manage Your Account
Payments
Plan Management
Device Support
Network Shutdowns
Solving Problems and Troubleshooting
Device Features
Using Your Phone
Archived / Expired Content
Number Transfer
Getting A New Number
Bringing A Number
Taking Your Number To Another Carrier
Activating & Setting Up
Activating your line
Activated? Time to setup your device
Products & Plans
Devices
Service Plans
Sales and Offers
About Red Pocket Mobile
Learn About Mobile
Learn the basics of mobile phone technology and cell phone service.
How It Works
How much data do I need?
Universal CDMA and GSM capable phones
New, CPO, and reconditioned. What's the difference?
How do GSM unlocked phones work?
How do I find my serial number? MEID, ESN, IMEI, or ICCID number?
Do I qualify? EBB program eligibility
See more
All about eSIM
Placing a phone call with my secondary number
Can I transfer my eSIM plan from one phone to another?