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Help Center
Learn About Mobile
Learn About Mobile
How It Works
Orders & Shipping
Ordering Online
Shipping
Ordering From A Retailer
Activating & Setting Up
Activating your line
Activated? Time to setup your device
Account Management & Payments
ACP (Affordable Connectivity Program)
Manage Your Account
Payments
Plan Management
Device Support
Network Shutdowns
Solving Problems and Troubleshooting
Device Features
Using Your Phone
Number Transfer
Getting A New Number
Bringing A Number
Taking Your Number To Another Carrier
Products & Plans
Devices
Service Plans
Sales and Offers
All About eSIM
About Red Pocket Mobile
Trade-in
Customer Support
Payments
Network & Coverage
Rebate
iPhone Promotion
Federal Programs
Lifeline
Affordable Connectivity Program (ACP)
Learn About Mobile
Learn the basics of mobile phone technology and cell phone service.
How to Use Light and Dark Mode on Your Phone
How It Works
What is GSMT?
What is GSMA?
What is CDMA?
How Much Data Do I Need?
New, CPO, and reconditioned. What's the difference?
What is an unlocked phone?
How do I find my serial number? MEID, ESN, IMEI, or ICCID number?
What is a SIM card and how does it work?
See more
