Check the lock status of an Android or iPhone

This article can offer general guidance on your phone's lock status, but it isn't a guarantee. To confirm the actual lock status, please contact your previous carrier or the manufacturer or retailer you purchased the device from.

Checking Android phone lock status

Checking the lock status of your Android phone is easy:

Open Settings.
Tap ‘Connections’ or ‘Network and internet’, or another similar label.
Tap ‘Mobile networks’, or another similar label.
On Samsung phones, tap Network operators. On others, skip this.
Tap ‘Choose network’ or ‘Automatically select network’, or 'Search now'.

If "Select automatically" is on, you may not be able to tell if your device can detect other networks. Turn the toggle OFF and wait a moment for networks to appear. If several show up, your device is likely unlocked. Once you've checked, re-enable the toggle.

If you can only select one network, or you see "Device might be restricted," your device is likely locked to one network. To confirm this or resolve a locked device, contact your previous wireless carrier, or the manufacturer or retailer where you purchased your device. If you have a locked RedPocket Mobile phone and want to unlock it, read our Unlock Policy.

Checking iPhone lock status

Checking the lock status of your iPhone is easy:

Go to Settings.
Tap General.
Tap on About.
Under Carrier Lock, look for "No SIM restrictions".

If you do not see this message, contact your previous wireless carrier, or the manufacturer or retailer where you purchased your device. If you have a locked RedPocket Mobile phone and are interested in unlocking it, read our Unlock Policy.

Will activating an eSIM lock my phone to RedPocket Mobile?

Using a RedPocket eSIM does not affect your device’s lock status.

For devices purchased from RedPocket Mobile, please review our unlocking policy. If you need help or have additional questions, visit redpocket.com/contact-us.