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Help Center
All About eSIM
Learn About Mobile
How It Works
Orders & Shipping
Ordering Online
Shipping
Ordering From A Retailer
Activating & Setting Up
Activating your line
Activated? Time to setup your device
Account Management & Payments
ACP (Affordable Connectivity Program)
Manage Your Account
Payments
Plan Management
Device Support
Network Shutdowns
Solving Problems and Troubleshooting
Device Features
Using Your Phone
Number Transfer
Getting A New Number
Bringing A Number
Taking Your Number To Another Carrier
Products & Plans
Devices
Service Plans
All About eSIM
About Red Pocket Mobile
Trade-in
Customer Support
Payments
Network & Coverage
Rebate
iPhone Promotion
Federal Programs
Lifeline
Affordable Connectivity Program (ACP)
All About eSIM
Learn what an eSIM is, how it works, how to install it onto your phone, and how eSIM affects your day-to-day phone usage.
How do I activate an iPhone with eSIM if I don’t have access to a Wi-Fi network?
Using My eSIM Internationally (Roaming)
How do I get a Red Pocket Mobile eSIM if I am not purchasing my iPhone from Red Pocket?
iPhone eSIM and unlocking
Are all Red Pocket Mobile customers able to use an eSIM on iPhone?
What happens to my cellular plan if I erase my eSIM?
What should I do if my iPhone is lost or stolen with an active eSIM?
What is eSIM? How to Buy an eSIM Plan at RedPocket
New iPhone Models Are eSIM Only (Transferring your physical SIM card to an eSIM)
Placing a phone call with my secondary number
Can I transfer my eSIM plan from one phone to another?
iOS - eSIM manual installation instructions
Android - eSIM manual setup instructions