Help Center
Go to redpocket.com
Submit a ticket
Learn About Mobile
How It Works
Orders & Shipping
Ordering Online
Shipping
Ordering From A Retailer
Activating & Setting Up
Activating your line
Activated? Time to setup your device
Account Management & Payments
ACP (Affordable Connectivity Program)
Manage Your Account
Payments
Plan Management
Device Support
Network Shutdowns
Solving Problems and Troubleshooting
Device Features
Using Your Phone
Number Transfer
Getting A New Number
Bringing A Number
Taking Your Number To Another Carrier
Products & Plans
Devices
Service Plans
All About eSIM
About Red Pocket Mobile
Trade-in
Customer Support
Payments
Network & Coverage
Rebate
iPhone Promotion
Federal Programs
Lifeline
Affordable Connectivity Program (ACP)
RedPocket Mobile
Learn About Mobile
Learn the basics of mobile phone technology and cell phone service.
Orders & Shipping
Learn about the products offered by Red Pocket Mobile, how to place an order, return a product or finance a phone.
Activating & Setting Up
Learn how to activate your new service plan and how to start using your device.
Account Management & Payments
Manage your Red Pocket Mobile account, service plan, and payments.
Device Support
Learn which phone are compatible with our service plans and how to use them.
Number Transfer
Learn how to activate your service plan and how to transfer a number in or out.
Products & Plans
Learn about the products offered by Red Pocket Mobile and the networks they run on.
All About eSIM
Learn what an eSIM is, how it works, how to install it onto your phone, and how eSIM affects your day-to-day phone usage.
About Red Pocket Mobile
Learn who Red Pocket Mobile is and read about our mission.