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Account Management & Payments
Manage your Red Pocket Mobile account, service plan, and payments.
ACP (Affordable Connectivity Program)
- Information About RedPocket's ACP Program and How to Qualify
- Lifeline, the EBB program, the ACP, and RedPocket Mobile
- What Happens to my EBB Account if I no Longer Qualify for the Program?
- Resolving Invoices for Your ACP Account
- Emergency Broad Benefit (EBB) Program
- How Long will the EBB Program Last?
- ACP Customer Service: Benefits, Application Process & Exclusive Offers
- Submitting Payment for ACP Accounts
Manage Your Account
- How can I check my account balances?
- How to switch your network using CoverageGenius℠
- Roaming Credit
- Traveling? RedPocket Mobile roaming has you covered!
- RedPocket Mobile Phone Protection
- How do I switch between RedPocket's networks?
- Changing or replacing the SIM card number (ICCID) on your account
- How do I swap phones on my account?
- Can I add an another line to my RedPocket account?
- How do I reset my online account password?
- How can I reset the password for my online account?
- How do I set up my RedPocket online account?
- Does RedPocket Mobile have an app?
- Cancel a RedPocket Mobile line
- Reactivating a canceled account