1. Help Center
  2. Number Transfer
  3. Taking Your Number To Another Carrier

Transfer Your Number to Another Carrier

Contact Red Pocket's customer support to receive your account number and PIN for porting. Your account must remain active during the transfer process.

You'll need your account number and PIN to transfer your number from Red Pocket Mobile to another wireless carrier. 

Please get in touch with us to request and receive your account number and PIN. Red Pocket Mobile customer service representatives are available by phone, email, and chat. 

Sometimes wireless carriers display an account number online specifically for account management or record-keeping purposes and will not help you transfer your phone number.

If you're looking for your number transfer account number and PIN, it's a good idea to speak directly to your wireless carrier's number transfer department for accurate information. 

Please remember that you must complete the number transfer process before you cancel your Red Pocket Mobile account. If you cancel your Red Pocket Mobile account first, your number may be lost!