Contact customer support to receive your account number and PIN number for porting. Your account must remain active during the transfer process.
To transfer your number from Red Pocket Mobile to another wireless carrier you'll need your account number and PIN. Contact us to request and receive your account number and PIN number. Red Pocket Mobile customer service representatives are available by phone, email and chat.
Sometimes wireless carriers display an account number online that is specifically for account management or record-keeping purposes, and will not help you with your phone number transfer. If you're looking for your number transfer account number and PIN number, it's a good idea to speak directly to your wireless carrier's number transfer department for accurate information.
Please remember, you must complete the number transfer process before you cancel your Red Pocket Mobile account. If you cancel your Red Pocket Mobile account first, your number may be lost!