How to Swap Networks if I Purchased My Red Pocket Starter Kit from Target or Walmart?

If you purchased a Red Pocket started kit from Target or Walmart, you can switch from the GSMA network to another network by contacting our support team.

Customers who have purchased a Red Pocket starter kit from Target or Walmart and wish to swap their GSMA SIM card for a different network (GSMT or CDMA) can do so by following these steps:

1. Obtain a new SIM card for the desired network, which can be done by emailing Red Pocket at or creating a customer support request ticket, and a representative will look into your network transfer request.

*Red Pocket aims to process these network transfer requests within one business day, but there may be delays due to underlying carriers.