Cancelling or Disconnecting a Red Pocket Line

To close your phone line, you will need to get in touch with a Red Pocket Mobile customer support representative.

Please visit Representatives are available by phone, email, and chat from 5 AM to 9 PM PST, Monday through Sunday.

Important: Once your account is canceled, plan credits, referral credits, roll-over credits, and service plan discounts will be forfeited. Please use any account credits or discounts before disconnecting your service. 

Please Note: Inside your Red Pocket Mobile account, the "Cancel Subscription" button will disable automatic payments but not close the account. Please contact a support representative to close the account. 

Planning to transfer your phone number?

Complete the number transfer process before canceling your account. If you cancel the account first, your number may be lost!