As the costs of complying with government regulations has increased over the years, most wireless providers introduced a Regulatory Recovery Fee.
We at Red Pocket resisted this industry trend for a very long time, but we now find it necessary to add a small fee to help offset the growing burden of government regulatory compliance. This is in addition to any pass-through taxes that we may be required to collect and cover on your behalf.
We have done our best to make our Regulatory Recovery Fee as low as possible - in fact, it is among the very lowest in the industry.
Since we launched over fifteen years ago, we at Red Pocket Mobile have never stopped fighting to bring you the very best value in wireless service. We certainly won't stop now.
You can find additional information related to our Regulatory Recovery fee in our Terms and Conditions found at https://www.redpocket.com/terms_and_conditions.
Do regulatory and recovery fees apply to ACP accounts?
Yes, all Red Pocket Mobile lines are subject to any applicable state required fees, including plans offered through the ACP program. Typically, this fee will be a total $1.00 for ACP phone lines.
Unfortunately, a fee is required for compliance with government regulations, in addition to any pass-through taxes that we may be required to collect and cover on your behalf.
Submit payment for your ACP line by going to https://redpocket-customerportal.telgoo5.com. You'll receive an email with your username and password.