--- title: How do I make a payment? description: Your plan renews automatically, on your line's renewal date. If you're enrolled in auto-pay, we will bill you 2 days before your renewal date. The renewal date, depending on the plan you have signed up for, is set based on the day you activated your SIM card. Submit payment from redpocket.com/my-lines > Billing > Payments. --- [Skip to content](https://help.redpocket.com/how-do-i-make-a-payment#main-content) English Show submenu for translations [Submit a ticket](https://help.redpocket.com/kb-tickets/new?hsLang=en) ![3.svg\]](https://help.redpocket.com/hubfs/3.svg) Open main navigation Close main navigation - English Show submenu for translations - [Submit a ticket](https://help.redpocket.com/kb-tickets/new) - [Go to redpocket.com](https://www.redpocket.com/) [Go to redpocket.com](https://www.redpocket.com/) RedPocket Mobile - There are no suggestions because the search field is empty. 1. [Help Center](https://help.redpocket.com/?hsLang=en) 2. [Account Management & Payments](https://help.redpocket.com/account-management-payments?hsLang=en) 3. [Payments](https://help.redpocket.com/account-management-payments?hsLang=en#payments) # How do I make a payment? **Table of Contents** - [**Your payment is captured automatically**](https://help.redpocket.com/how-do-i-make-a-payment#autopayment) - [**How to make a one-time payment**](https://help.redpocket.com/how-do-i-make-a-payment#onetimepayment) - [**Renewing my line using an eBay PIN**](https://help.redpocket.com/how-do-i-make-a-payment#renewingebaypin) - **[Don't have an account?](https://help.redpocket.com/how-do-i-make-a-payment#noaccount) ** ### **Your payment is captured automatically** Your plan renews automatically, on your line's renewal date. If you're enrolled in auto-pay, we will bill you 2 days before your renewal date. The renewal date, depending on the plan you have signed up for, is set based on the day you activated your SIM card.  The **time** your plan renews varies depending on the network you select:  - CDMA Network - Your plan renews in **Eastern** Time - GSMA Network - Your plan renews in **Central** Time - GSMT Network - Your plan renews in **Pacific** Time Two (2) days before your renewal date arrives, you will automatically be charged for your plan and any added services that you have signed up for, like Visual Voicemail. Payment will be posted to the payment method used during activation.  You can manage auto-pay from redpocket.com/my-lines, by going to the **Billing** \> **Payments** section. [Click here](https://help.redpocket.com/how-can-i-change-my-payment-method?hsLang=en) to learn more about auto-pay.  RedPocket accepts all major credit and debit cards for all orders, including Visa, MasterCard, Discover Card, and American Express. You may also use [Apple Pay or Google Pay](https://help.redpocket.com/redpocket-now-supports-applepay-google-pay?hsLang=en) (Google Wallet). --- #### **How to make a one-time payment** If you have not enrolled in auto-pay, you can submit payment manually.  When your line's renewal date arrives, your line will enter into an "*Airtime Expired*" status. This means you cannot use the service until you submit payment. Log into [redpocket.com/my-lines](https://www.redpocket.com/my-lines) and click on your line.  Under **My** **Plans**, select **Manage Plan**. You can select the plan your line is already on, or choose a new plan.  Payment for your plan change will be captured and the change will take effect on your next billing date. This can help you keep your plan up to date and avoid service interruptions without forfeiting your line's current balances.  If your plan is in an "*Airtime Expired"* status, the plan change will occur immediately.  --- #### **Renewing my line using an eBay PIN** There are two types of plan PINs: refill PINs and Activation PINs. If you are activating a brand new line and applying a pre-paid plan, use the activation PIN. [Click here](https://help.redpocket.com/how-to-activate-your-esim?hsLang=en) to learn more about Activation PINs.  If you are refilling an existing line or using a PIN to submit payment for your next month or year of service, you'll use a refill PIN.  To apply a refill PIN, log in to your account at [redpocket.com/login](https://www.redpocket.com/login) and click on your line. Scroll down to the bottom of the page and locate the PIN Code section.  Enter your PIN code to apply your plan. **Please note!** If you are refilling your account with the same plan, after entering a refill PIN, your new plan will be applied immediately and the unused days or balances of service will be stacked. This means your renewal date will be updated to 12 months from the date of the refill.  If you are refilling your account with a *different* plan, your previous plan's remaining balances (minutes, text messages, and data) will be **forfeited**. Please apply a new refill PIN code to your account towards the end of your billing cycle.  --- #### **Don't have an account? ** If you have a RedPocket service plan, but your line has not yet been added to your account, click **+ Add A Line**. If you do not yet have a RedPocket plan, visit [redpocket.com/plans](https://www.redpocket.com/plans) to purchase a physical SIM card or eSIM service plan. If you have any additional questions, we're here! Contact us by phone, live chat, or email. Visit [redpocket.com/contact-us](https://www.redpocket.com/contact-us).  - [Learn About Mobile](https://help.redpocket.com/learn-about-mobile?hsLang=en#main-content) - [About SIMs and Plans](https://help.redpocket.com/learn-about-mobile?hsLang=en#about-sims-and-plans) - [About Devices](https://help.redpocket.com/learn-about-mobile?hsLang=en#about-devices) - [Products & Plans](https://help.redpocket.com/products-plans?hsLang=en#main-content) - [Devices](https://help.redpocket.com/products-plans?hsLang=en#devices) - [Plans](https://help.redpocket.com/products-plans?hsLang=en#plans) - [Programs](https://help.redpocket.com/products-plans?hsLang=en#programs) - [Orders & Shipping](https://help.redpocket.com/orders-shipping?hsLang=en#main-content) - [Ordering Online](https://help.redpocket.com/orders-shipping?hsLang=en#ordering-online) - [Shipping](https://help.redpocket.com/orders-shipping?hsLang=en#shipping) - [Activating & Setting Up](https://help.redpocket.com/activating-setting-up?hsLang=en#main-content) - [Activating your line](https://help.redpocket.com/activating-setting-up?hsLang=en#activating-your-line) - [Activated? 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