How to submit payment and manage payments for your ACP account
Red Pocket mobile offers three different plans through the ACP program. The Affordable Connectivity Program (ACP) was developed by the U.S. government to offset the rising costs of connectivity for qualifying households.
Red Pocket Mobile is a wireless provider, participating in the ACP program, and offers the following plans:
|
$0.00 +$1 Regulatory Recovery Fee |
$10.00 +$1 Regulatory Recovery Fee |
$20.00 +$1 Regulatory Recovery Fee |
|
The Plan Includes:
|
The Plan Includes:
|
The Plan Includes:
|
To pay the $1 Regulatory Fee (or if you select a higher tier service plan) you’ll need to be able to add payment information to your ACP account, manage the card used for payments, and pay new invoices.
How to login to your online ACP Customer Portal
Login to redpocket-customerportal.telgoo5.com. You’ll receive your username and password by email when you have an upcoming invoice to pay. However, if you have any trouble logging in, your email address or phone number is typically used as your username and the last four digits of your social security number are typically used for your password.
Please contact us if you have any trouble logging into your ACP Customer Portal account.
How to add payment information to your account
Once you’ve logged into the online customer portal for your ACP account, click on MANAGE CARDS.
You can add a debit or credit card. You would not be able to use Visa or MasterCard gifts cards for your account.
Enter your credit card or debit card details and click ADD CARD.
Once card information has been added, it can be used to pay for future invoices. You can add money to your account's Wallet using the card that has been added. Payments for future invoices, are manually deducted from the wallet balance, on their respective due dates.
Cards can be updated, or removed from the account at any time from the MANAGE CARDS page.
Have you received an invoice? Click here to learn how to submit payment for an ACP account invoice.