Important! NEW ACP applications will NOT be accepted after February 7th, 2024. Visit https://www.fcc.gov/acp for more information.
How to submit payment and manage payments for your ACP account
Red Pocket Mobile offers three different plans through the ACP program. The Affordable Connectivity Program (ACP) was developed by the U.S. government to offset the rising connectivity costs for qualifying households.
Red Pocket Mobile is a wireless provider participating in the ACP program and offers the following plans:
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$0.00 +$1 Regulatory Recovery Fee |
$10.00 +$1 Regulatory Recovery Fee |
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The Plan Includes:
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The Plan Includes:
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To pay the $1 Regulatory Fee (or if you select a higher tier service plan), you’ll need to be able to add payment information to your ACP account, manage the card used for payments, and pay new invoices.
How to login to your online ACP Customer Portal
Login to redpocket-customerportal.telgoo5.com. You’ll receive your username and password by email when you have an upcoming invoice to pay. However, if you have trouble logging in, your email address or phone number is typically used as your username, and the last four digits of your social security number are typically used for your password.
Please contact us if you have trouble logging into your ACP Customer Portal account.
How to add payment information to your account
Once you’ve logged into the online customer portal for your ACP account, click on MANAGE CARDS.
You can add a debit or credit card. You could not use Visa or MasterCard gift cards for your account.
Enter your credit card or debit card details and click ADD CARD.
Once card information has been added, it can be used to pay for future invoices. You can add money to your account's Wallet using the card that has been added. Payments for future invoices are manually deducted from the wallet balance on their respective due dates.
Cards from the MANAGE CARDS page can be updated or removed from the account at any time.
Have you received an invoice? Click here to learn how to submit payment for an ACP account invoice.