How can I check my account balances?

If you have an online account

  • Easily check your account balances by signing in at
  • Then, click on the line you'd like to review. Click View Details/Pay to see available minutes, messages and data.

You can also text Bal or Balance to 7039, on GSMT devices and text Bal or Balance to 3888 on GSMA devices, to see how much data (MBs) are left. 


Easily check your account balances and your plan's expiration date, by signing in at

Our new and improved customer account site provides you with access to:

  • My Lines: After you login, you can view account balances, add a new line, refill your account, purchase add-ons, upgrade your plan and more.
  • Activate: Activate any new SIM Cards that you'd like to add to your account.
  • Manage Profile: View and update your account information, including your name, email address, account password, and more.
  • Event History: Review your account activity, including plan changes, profile changes and more. 
  • Payment History: Review your payment activity, including past orders, refills and credits. 
  • My Orders: Review your past SIM card or phone orders.
  • Referral Rewards: Refer a friend to Red Pocket Mobile and get $25 in account credits! Read this article for more information. 
  • Help: Contact our friendly customer support team via phone, email or chat --