How can I check my account balances?

Checking your account balance online is easy.

If you have an online account:

You can also text Balance to 7039 on GSMT devices or Balance to 3888 on GSMA devices to see how much data (MBs) is left. 


Our new and improved customer account site provides you with access to:

  • My Lines: View account balances, add a new line, refill your account, purchase add-ons, upgrade your plan, and more.
  • Activate: Activate any new SIM cards that you'd like to add to your account.
  • Manage Profile: View and update your account information, including your name, email address, account password, and more.
  • Event History: Review your account activity, including plan changes, profile changes, and more. 
  • Payment History: Review your payment activity, including past orders, refills, and credits. 
  • My Orders: Review your past SIM card or phone orders.
  • Referral Rewards: Refer a friend to RedPocket and get $25 in account credits! Read this article for more information. 
  • Help: Contact our friendly customer support team via phone, email or chat.