How do I change my plan?

Upgrading your plan on Red Pocket is quick and easy. Login at redpocket.com/myaccount and click SUBMIT PAYMENT. Then just choose the new plan you want and complete payment.

Note: If you have multiple lines under your account, you'll need to first click View Details / Pay next to the line you want to update.

 

 

When do you want your plan changes to occur

If you decide to make changes to your Red Pocket Mobile calling plan, you can decide when you'd like those changes to take place. Schedule your renewal changes to occur immediately, or later on in the month on your plan's renewal date. Select the plan you want and then complete the checkout process. 

If you choose to renew later

 When your Renewal Date arrives, your credit or debit card will automatically be charged for the price of your plan, and your account will be refilled. To review or cancel any scheduled plan charges, click on the Future Plan Change Requests button at the top of your account. 

 

 

If you choose to renew immediately  

One of two scenarios will occur, depending on the plan you select.

1) You will forfeit the minutes, text messages and data provided by your previous plan. You will immediately see your newly selected plan and a new renewal date. 

2) Your plan will renew on your renewal date in the future. Then, the plan will be applied.