GSMA: How do I make an international call?

With Red Pocket Mobile, international calling is free to over 80 countries. Click here for a full list of countries. If the country you'd like to call is not on the list, you will need to sign up for an international calling credit.

Log in at redpocket.com/my-lines, click on your Line, and then click on Pay to add International credits. 

Dial direct to place international phone calls 

After you confirm that your country is accommodated, place your call. Red Pocket GSMA supports direct dialing for international destinations.  This means you can dial an international phone number without an access code.

To place an international call, please dial 011 + country code + phone number.

For example, say you'd like to place a call to the National Library in Spain, whose phone number is +34  915 80 78 00.

34 is the country code. You would dial 011  34 915 80 78 00. 

If you cannot dial direct, you will need an access code

If you’re unable to connect, you may try dialing the GSMA international access code 1-712-775-8888. Wait until you hear the beep and then dial 011 + Country Code + The Phone Number. 

For example, say you'd like to place a call to the National Library in Spain, whose phone number is +34  915 80 78 00.

34 is the country code. You would dial 1 712 775 8888, wait until you hear the two-tone beep, and then dial 011 34 915 80 78 00. 

As a security measure, you may be asked to enter a verification code the first time you place a phone call to certain countries. When prompted, press 1 to receive your code via text message or press 2 for customer service. Once verified, you will not be asked to complete this process again for future calls to the same country. Calls to a different country however may require verification. 

If you have any additional questions, we're here to help! Contact us by phone, live chat, or email. Visit https://www.redpocket.com/contact-us.