How do I activate my physical SIM card?

Learn how to activate your triple-cut physical SIM card, how to transfer over a phone number, or how to get a new number.

Red Pocket Mobile offers two types of SIM cards, a triple-cut SIM card that arrives in the mail after you place your order, and a digital or eSIM card that is delivered to you by email. Visit redpocket.com/plans to learn more about our available service plans. Click here to read more about eSIM activation on iPhone. Click here to read more about eSIM activation on Android. 

Note: If you are an existing customer who already has a Red Pocket Mobile SIM card, but you would like to know how to swap or replace your current SIM card with another, read our Changing or replacing the SIM card number on your account article to learn more. 

Enter your confirmation code 

Once you have your new Red Pocket Mobile SIM card, visit redpocket.com/activate. At this time, activation is available online only, for individual, annual plan and family plan SIM cards. 

Already purchased a plan? Enter your confirmation code. Your plan will be recognized automatically. If you do not have a confirmation code, no worries! Enter your SIM card ICCID number instead, to get started. 

You'll need to enter your phone's serial number as well. Your SIM card ICCID number will be assigned to your phone's serial number. 

Get a new wireless number or transfer over your wireless number

During the activation process, get a new wireless number or transfer over an existing wireless number.  You'll need your PIN number and Account ID number from your previous carrier. 

IMPORTANT: It is important to be 100% accurate with your porting information. If incorrect information is provided, it can cause delays to the transfer. Click here to learn more about the information you'll need to transfer your number. If you've already activated your SIM card but you want to transfer a wireless number in from another carrier, click here for help. 

You can obtain a new wireless number from all over the country --  from Hawaii to New York. When prompted, enter the ZIP code of the region from where you would like your new number, into the Service Zip Code field.

If your desired zip code isn't available, try using a zip code from the closest large city. We normally have the greatest amounts of telephone numbers in the bigger cities.