- What is international roaming?
- Which countries are included with international roaming?
- Which RedPocket plans include international roaming?
- Costs to add additional international roaming balances
- How do I activate international roaming on my account?
- How do I enable data roaming on my device (iOS)?
- How do I enable data roaming on my device (Android)?
- How do I avoid roaming charges when traveling internationally?
International travel is important in many peoples' lives, and staying connected while abroad is essential. That's where RedPocket's international roaming comes in.
With our international roaming service, you can enjoy the convenience of using your RedPocket plan while traveling, making communication seamless. In this article, we'll delve into the details of RedPocket's international roaming experience, including the countries covered, network compatibility, available plans, activation process, and tips to avoid roaming charges.
Important! You must enable roaming by selecting the country you intend to travel to from your online redpocket.com account. Visit redpocket.com/my-lines, select your line, and click on the Roaming tab.
What is international roaming?
International roaming lets you use your RedPocket service to call, text, and use data outside your home country. Instead of relying on expensive local SIM cards or purchasing a separate international plan, RedPocket offers customers the convenience of using your existing plan abroad. Even better, there's no extra charge for international roaming.
With international roaming, you can stay connected with your loved ones, access important information, and navigate unfamiliar territories without disruptions.
Which countries are included with international roaming?
Currently, the only network with international roaming is our GSMA network. If you use any of RedPocket's GSMA plans, you'll have access to international roaming services. International roaming is not available on the GSMT or CDMA networks at this time.
RedPocket's roaming is available in up to 50 countries! All plans have international roaming in Mexico and Canada. Additional countries are included in higher-tier plans.
See a full list of countries per plan, here:
Which RedPocket plans include international roaming?
RedPocket offers a range of GSMA network plans that include international roaming features.
The GSMA Unlimited Elite plan with Unlimited 5G data includes 100 minutes, 100 text messages, and 20 GB of data when roaming to over 50 countries.
GSMA Unlimited Premium plan with Unlimited 5G data includes 100 minutes, 100 text messages, and 5 GB of data to over 20 countries.
GSMA Plus plan with 10GB of monthly 5G Data includes 100 minutes, 100 text messages, and 1GB of data to Canada and Mexico.
GSMA Essentials plan with 5GB of monthly 5G data includes 10 minutes, 10 text messages, and 10MB of data to Canada and Mexico.
Need more minutes, texts, or data? Purchase additional roaming balances as needed from your online account at redpocket.com/my-lines:
Voice
- 100 additional minutes for $5
- 500 additional minutes for $10
SMS
- 100 additional messages for $5
- 500 additional messages for $10
Data
- 1GB for $20
- 2GB for $30
- 5GB for $50
How do I activate international roaming on my account?
- Visit redpocket.com/login.
- Login to your online account and select your line.
- Click the Roaming tab and select your desired country from the dropdown menu.
- Enable roaming to that location.
Note: If you will be taking a trip in the future, use the scheduling feature to enable roaming on a future date. Select a start and end date for your trip.
If you have any questions, please feel free to contact our customer support team, and we will be happy to help you!
How do I enable data roaming on my device (iOS)?
On iOS, go to Settings > Cellular > Cellular data options > Enable Data Roaming.
How do I enable data roaming on my device (Android)?
On Android, go to Settings > Connections > Mobile Networks> Enable Roaming.
How do I avoid roaming charges when traveling internationally?
If your current RedPocket Mobile plan doesn't include roaming or have available roaming balances, you won't be able to make calls, send texts, or access the internet while traveling abroad.
Roaming services, including talk, text, and data, are unavailable in countries not included in your plan. To avoid surprises, check your plan details or contact customer support before your trip.
If you're traveling abroad in a country supported by your GSMA plan, keeping track of your available balances is crucial to ensure uninterrupted service. If you run low, you can purchase more through your online account.
Stay connected without worrying about excessive charges with RedPocket!