Activate the SIM at redpocket.com/activate
To setup your Target SIM card, fist go to redpocket.com/activate. If you already have a Red Pocket Mobile online account, simply log in.
If you do not yet have a Red Pocket Mobile online account, create one by clicking the Register button. If you'd like more information on registering for an online account, read this.
Enter your SIM card's ICCID number and then click VALIDATE.
Port your number on from another carrier
So you plan to bring a phone number over from another wireless carrier? Make sure to click the Transfer Number checkbox during the activation process. Porting a phone number can only be done at this time! If you don't complete the number transfer now, you will not be able to later on.
Make sure you have all the information you need, including:
- Your previous carrier's account number
- PIN number
- Your previous carrier's online account login details (username and password).
For more information on the phone number transfer process, read this.
Complete your initial refill
If you purchased one of our SIM cards without a plan attached, your Line will need an Initial Refill. Log into redpocket.com/my-lines and then click on your line.
Then select UPGRADE MY PLAN.
Select the plan that works for you and enter your payment information.
If you purchased a pre-loaded SIM (plan included)
If you purchased our pre-loaded SIM card, your plan is already selected and paid for. You'll enter your ICCID number, click VALIDATE and then you'll have the option to port a phone number in from another carrier. You only need to refill your account at https://www.redpocket.com/my-lines, when your billing cycle renews (30 days after activation).
Setting up your phone after activation
After activating your SIM card and selecting a plan, you'll need to put your SIM card into a compatible phone and then configure APN settings.
Click here to learn how to configure APN Settings on your GSMT device.
Click here to learn how to configure APN Settings on your GSMA device.
CDMA devices do not require APN Configuration. Instead, click here to learn how to finish setting up your CDMA phone.
CDMAS devices do not require APN Configuration. Instead, click here to learn how to finish setting up your CDMAS phone.
If you have any questions about your Red Pocket Mobile SIM card, setting up, or using your device, please reach out! We're here to help. Click here to contact us.