Did you know your Red Pocket plan includes 5G, international calling to over 80 countries, and customer service in 4 languages?
Tell me more about 5G!
5G is the latest iteration in mobile technology and is included with GSMA and GSMT Red Pocket Mobile plans. With the fastest network speeds available, 5G allows you to stream, connect and experience more. Click here to learn about the phones we support with 5G compatibility.
What is International Calling all about?
Connect with people all over the world with free international calling and texting. Contact our customer service team to enable International Calling on your account.
To place an international phone call, or send an international text message, you may be able to simply dial 1 and then your phone number.
If you have any issues with direct-dial, save you can use the Red Pocket access code to complete your call. Click here for more information about placing an international call.
Customer Service in 4 languages?
Yes! Our dedicated, professional customer service representatives speak English, Spanish, Chinese, and Filipino. Call 1-712-775-8777 or send us an email at firstname.lastname@example.org.
Visual Voicemail vs. Regular Voicemail
All phones on the Red Pocket GSMA network include voicemail services by dialing the number 1 on your Red Pocket Mobile phone. However, Visual Voicemail gives you the ability to manage your voicemail messages and your voicemail greeting easily, from a mobile application.
You can even read an automatically generated transcript of voicemail messages that have been left for you. Visual Voicemail is free for iPhones on the GSMA network and available for $1.00 per month on GSMA Androids and CDMA phones.
If you have a GSMA Android phone, or a CDMA device (Android and iPhone), please log into your account at redpocket.com/my-lines to enable the service.