How to cancel an order

Cancel an order

Red Pocket Mobile makes it easy to place an order, cancel an order, or return a product within 7 days. If your order has already shipped, please visit redpocket.com/return to begin the return process.

Simply fill out the form.

If your order has not yet shipped, please contact Red Pocket Mobile customer service by phone, email, or chat to request a cancellation. Representatives are available from Monday through Sunday, 5 AM to 9 PM PST. Visit redpocket.com/contact-us.

Additional Questions?

• How to track an order?
• How to replace my SIM card?
• How to switch networks?
• How to reactivate a canceled account?