Learn how to activate your electronic SIM (eSIM) and how to transfer over a phone number or get a new number.
Are you activating an eSIM or a physical triple-cut eSIM?
Red Pocket Mobile offers two types of SIM cards, a triple-cut SIM card that arrives in the mail after you place your order, and an electronic or eSIM that is delivered to you by email. Visit redpocket.com/plans to learn more about our available service plans. Click here to read more about eSIMs.
eSIMs can only be used with phones that are eSIM compatible. Click here for a list of eSIM compatible phones. Red Pocket Mobile eSIMs cannot be reused once they have been activated.
Enter your confirmation code
Once you have your new Red Pocket Mobile eSIM, visit redpocket.com/activate. At this time, activation is available online only.
Enter your confirmation code and your plan will be recognized automatically.
You'll need to enter your phone's serial number as well. Your eSIM's ICCID number will be assigned to your phone's serial number.
Get a new wireless number or transfer over your wireless number
During the activation process, get a new wireless number or transfer over an existing wireless number. To transfer over a number, you'll need your PIN number and Account ID number from your previous carrier. You must submit a number transfer request during the activation process. You will not be able to transfer a wireless number over once your eSIM has been activated.
IMPORTANT: It is important to be 100% accurate with your porting information. If incorrect information is provided, it can cause delays to the transfer.
Alternatively, you can elect to receive a new wireless number from all over the country -- from Hawaii to New York. When prompted, enter the zip code of the region from where you would like your new number, into the Service Zip Code field.
If your desired zip code isn't available, try using a zip code from the closest large city. We normally have the greatest amounts of telephone numbers in the bigger cities.
Setting up your newly activated eSIM
Once activated, you'll need to set up your eSIM. Click here to learn how.
Don't have a SIM yet? Get a free SIM and free shipping when you purchase your first month of service at redpocket.com/plans.