Is it possible to update my caller ID?

Unfortunately, it is not possible to change your caller ID at this time. If this changes, we will update all related documentation, so please check back.

Depending on your network you may be able to prevent showing an ID to call recipients altogether. 

On Android

Step 1: Tap on your phone's Settings.

Step 2: Tap on "Phone".

This may also be called "Calling Settings" or something similar, depending on your device type. 

Step 3: Tap on Caller ID to toggle it from ON to OFF. 

If these settings are grey and you are unable to tap on them, unfortunately, this means you are unable to turn caller ID off. These settings are determined by the network you are using.

On iPhone

Step 1: Tap on your phone's Settings. 

Step 2: Tap on "Phone"

Step 3: Toggle the "Caller ID" setting from ON to OFF.

If these settings missing or you are unable to tap on them, unfortunately, this means you are unable to turn caller ID off. These settings are determined by the network you are using.