Plan Management
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      How Do I Change My Plan?

      Here are the steps to upgrade or downgrade your plan.

      Table of Contents

      How do I change my plan?

      Upgrading or downgrading your plan on RedPocket is quick and easy.

      1. Login at redpocket.com/my-lines.
      2. Click the Plans tab. 
      3. Choose a new plan. 
      4. Click Buy Now. 
      5. Decide when to change the plan for your line. You can do it immediately, forfeiting your remaining minutes, text messages, and data. You can also set it to upgrade on your renewal date so you don't forfeit anything.
      6. Complete the checkout process to submit payment for your new plan. 

      What happens if I choose to change plans on my renewal date?

      You won't be charged when you submit your plan change request.

      When your renewal date arrives, your credit or debit card will automatically be charged for the price of your new plan. To review or cancel any scheduled plan charges, visit the Future Plan Change Requests page. You can also click the button at the top of your account. 

      Please Note: If your line has Auto-Pay enabled, you will incur a charge for your plan 2 days prior to your renewal date. This helps us to ensure smooth processing of your renewal and prevent interruptions in your service.

      What if I want to change plans right away? 

      If you change your plan immediately, you'll forfeit any unused minutes, text messages, and data that you paid for on your previous plan. You will be charged immediately, and you'll see your new plan and a new renewal date right away.