How to Set Up Call Forwarding on RedPocket Mobile

Stay connected wherever you go with RedPocket Mobile’s call forwarding feature, available across GSMA, CDMA, and GSMT networks.

Call forwarding allows you to redirect incoming calls to another phone number, ensuring you never miss important calls, even when you're away from your primary device. 

This feature is compatible with both feature phones and modern smartphones.

What Are The Benefits of Using Call Forwarding?

Call forwarding can improve your communication flexibility by:

  • Ensuring Availability: Forward calls to a different number when you cannot answer your primary phone.

  • Streamlining Communications: Direct calls to a phone number where you can best manage them based on your current location or activity.

  • Increasing Accessibility: Remain reachable to important contacts under any circumstances, perfect for professionals and individuals alike.

Know Your Network

First, identify which RedPocket network you are using, as the call forwarding instructions vary by network:

  • GSMA: If your SIM card number begins with 89014.
  • GSMT: If your SIM card number begins with 89012.
  • CDMA: If your SIM card number begins with 89148.

How to Enable Call Forwarding

For GSMA Users:

  • To Enable: Dial *21*, followed by the 10-digit phone number you want to forward your calls to, then #. Example: *21*3235555555#. Wait for a confirmation tone or message before disconnecting.

For GSMT Users:

  • To Enable: Dial *72, followed by the mobile number you want to forward your calls to. Example: *723235555555. Wait for a confirmation tone or message before disconnecting.

For CDMA Users:

  • To Enable: Dial *72, followed by the 10-digit number to which you want to forward your calls. Example: *723234567890. Listen for a series of beeps or a confirmation message before the call ends automatically.

How to Disable Call Forwarding

For GSMA Users:

  • To Disable: Dial #21# and wait for a confirmation tone or message indicating that call forwarding has been turned off.

For GSMT and CDMA Users:

  • To Disable: Dial *73. Wait for a confirmation tone or message indicating that call forwarding has been deactivated.

Additional Tips

  • Check Compatibility: Ensure your device supports call forwarding through your RedPocket network.
  • Manage Expectations: Remember that while call forwarding is active, calls will not ring on your primary phone if they are being redirected.
  • Customer Support: If you encounter any issues or have questions about setting up or disabling call forwarding, contact Red Pocket Mobile’s customer service for assistance.

Conclusion

Call forwarding is a valuable feature for RedPocket users who need flexibility in how and where they receive their calls. Following the steps outlined for your specific network, you can easily manage your call settings to fit your lifestyle. 

Call forwarding ensures you stay connected to what matters most, whether you're in a meeting, traveling, or simply away from your phone.