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Account Management & Payments

Account Management & Payments

Manage your Red Pocket Mobile account, service plan, and payments.

ACP (Affordable Connectivity Program)

Submitting Payment for ACP Accounts

ACP Customer Service: Benefits, Application Process & Exclusive Offers

How Long will the EBB Program Last?

Emergency Broad Benefit (EBB) Program

Resolving Invoices for Your ACP Account

What Happens to my EBB Account if I no Longer Qualify for the Program?

Lifeline, the EBB program, the ACP, and RedPocket Mobile

Information About RedPocket's ACP Program and How to Qualify

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Manage Your Account

Reactivating a canceled account

Cancel a RedPocket Mobile line

Does RedPocket Mobile have an app?

How do I set up my RedPocket online account?

How can I reset the password for my online account?

How do I reset my online account password?

Can I add an another line to my RedPocket account?

How do I swap phones on my account?

Changing or replacing the SIM card number (ICCID) on your account

How do I switch between RedPocket's networks?

How can I check my account balances?

How to switch your network using CoverageGenius℠

Roaming Credit

Traveling? RedPocket Mobile roaming has you covered!

RedPocket Mobile Phone Protection

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Payments

Taxes and Fees, Administration Fees, and Regulatory Recovery Fees | RedPocket

What are plan credits and how do they work?

What time of day does my plan renew?

How do I make a payment?

How can I change my payment method?

Can I change my billing cycle renewal date?

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Plan Management

Does RedPocket Mobile Charge for Overages?

If I let my account lapse, how soon do I need to make payment in order to keep my phone number?

How Do I Change My Plan?

Add more minutes, text messages, high-speed data

How do I Set Up My Family Plan With RedPocket?

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