Roaming Credit

RedPocket provides FREE roaming balances for GSMA lines. If you need more minutes, text messages, or data for your travels add credit.

When you're traveling internationally, staying connected can be essential — whether it’s for navigation, staying in touch with family, or handling work on the go. A roaming add-on credit gives you the flexibility to boost your available minutes, text messages, or data while abroad. It’s a simple and convenient way to extend your usage without needing to change your base plan, and allowing you to access up to 140 countries that might not be included in your plan. Helping you avoid unexpected charges and ensuring you have the coverage you need when you need it most.

Important: International roaming refers to using your phone in countries outside of the United States. It does not include domestic partner network coverage provided by the underlying carrier in rural or low-coverage areas within the U.S.

Your RedPocket Mobile GSMA plan includes free roaming balances!

 

Included free:

  • 10 minutes, 10 text messages and 10MBs of roaming balances on the Essentials plan which can be used in Mexico and Canada. 
  • 100 minutes, 100 text messages and 1GB of high-speed roaming data balances on the Plus plan which can be used in Mexico and Canada. 
  • 100 minutes, 100 text messages, and 5GB of high-speed roaming data balances on the Premium plan, which can be used in over 20 countries. 
  • 100 minutes, 100 text messages, and 20GB of high-speed roaming data balances on the Elite plan, which can be used in over 50 countries. 

 

How does credit work

If you need more minutes, more texts, or more data when you're traveling internationally, add credit in $10, $25, and $50 increments.

Important! In addition to adding to your balances for use in included countries, you can use credit to roam to countries that ARE NOT included in your plan. For example, if you're on the $10 plan -- which includes Mexico and Canada -- but you have a trip to Switzerland planned, don't worry! You can simply add credit for service during your trip. 

Minutes, text messages, and data usage are all deducted from your account's Roaming Credit. Rates vary depending on the country. Visit redpocket.com/roaming-rates or login to your account and navigate to the Roaming section of your GSMA plan to see how much your credit will allot you. Your balances will not be accessible while you are traveling to a country that is not included in your plan, only credit can be accessed.

Please Note: Credit expires after your plan renews and new balances are added. We recommending using all of your roaming credit before your plan cycle ends. 

How to add credit

  1. To add roaming credit, login to your account at redpocket.com/my-lines
  2. Click on the line you'd like to add credit for. 
  3. Click on the Roaming tab. 

    Note: Roaming is only available for GSMA lines at this time. If you are not using a GSMA phone plan, you will not see this tab. 
  4. Click on the Credit tab. 
  5. Select the country you plan to travel to.
  6. Select the amount of credit you'd like to add. 
  7. Complete checkout.

Please note: It can take up to 10 minutes for the credit to be added to your account and available for use. Please contact us if you have any questions about your account or your roaming credit.