Manually configure your NeoFlip phone's APN network settings

To set up your new Neo Flip phone, insert your SIM card into the device. Your phone should connect to the network within 15 minutes. Once inserted, place a call to a non-VoIP phone number to complete activation.

If you’ve inserted the SIM card, waited 15 minutes, and placed a call to a non-VoIP number but still do not have a connection, you may need to manually configure the Neo Flip phone’s APN network settings.

 

Before manually configuring APN settings:

• Power your phone off and then back on.

• Check your account status to confirm it shows Active. Login at redpocket.com/my-lines.
  
  Note: If the status displays Needs Initial Refill, allow a few minutes for it to update to Active before continuing.

 

Complete manual APN configuration steps

• Tap on Menu on the screen of your phone.

• Next, tap on Settings. 

• Within settings, tap on Connections.

• Tap on Network Account.

For the GSMA network, enter the following details and then press Save. 

Name	RedPocket Mobile
APN	ERESELLER
Proxy	Not set
Port	Not set
Username	Not set
Password	Not set
Server	Not set
MMSC	http://mmsc.mobile.att.net
MMS Proxy	proxy.mobile.att.net
MMS Port	80
MCC	310
MNC	410
Authentication Type	None
APN Type	default,supl,mms,fota
APN Protocol	IPv4/IPv6
Bearer	Unspecified

 

For the GSMT network, enter the following details and then press Save. 

Name	RedPocket Mobile
APN	wholesale
Proxy	Not set
Port	8080
Username	Not set
Password	Not set
Server	Not set
MMSC	http://wholesale.mmsmvno.com/mms/wapenc
MMS Proxy	Not set
MMS Port	Not set
MCC	310
MNC	280
Authentication Type	None
APN Type	Default,supl,mms,fota
APN Protocol	IPv4
Bearer	Unspecified

 

For the CDMA network, enter the following details and then press Save. 

Name	RedPocket Mobile
APN	VZWINTERNET
Proxy	Not set
Port	Not set
Username	Not set
Password	Not set
Server	Not set
MMSC	Notset
MMS Proxy	Not set
MMS Port	Not set
MCC	311
MNC	480
Authentication Type	None
APN Type	default,dun,supl
APN Protocol	IPv4/IPv6
APN roaming protocol:	IPv4
Bearer	HSPA, GPRS, EDGE, eHRPD, UMTS, LTE, HSPAP, HSDPA, NR, HSUPA

 

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Enable the new access point

Now that you have added RedPocket Mobile access point name settings, you must set the new connection to make sure your phone is pulling from the correct access point when receiving an internet connection or wireless signal. This is done from the Internet option in your phone's menu.

1. Go back to your phone menu and this time, click on Internet. 

2. Tap on Options. 

3. Tap on Settings. 

4. Choose SIM 1 network account

5. Select the RedPocket Mobile APN network setting that you've created. 

6. Wait up to 10 minutes for the new APN profile to be recognized by your phone. 

 

You'll also need to enable VoLTE for calling and texting  To learn how to enable VoLTE for calling and texting, keep reading. 

 

Enable VoLTE Settings

Next, be sure to enable VoLTE settings. 

• Go back to your phone's Settings. 

• Tap on Connections.

 

• Tap on VoLTE. 

• Tap on your primary SIM.
  
  If enabled correctly, your phone's VoLTE icon will appear on the upper left-hand corner of the screen. If you do not see the VoLTE icon after a couple of minutes please reboot the phone.

Turn the phone off, wait about 15 seconds, and turn the phone back on.