Update your phone's operating system software

Updating your phone's software (operating system) is easy! Complete these steps. 

Steps for iPhone

Before you make changes to your phone software, it's a good idea to backup the device as a precaution. Connect your phone to its charger. It's best to complete backup and software update while charging. 

Step 1: Tap on your phone's Settings application.

Step 2: Tap on General.

Step 3: If an update is available, you'll see "Download and Install". If not, you'll see a message that let's you know your phone is updated. 

Step 4: Tap "Download and Install" and wait for the phone to update. 

Steps for Android phone

Before you make changes to your phone software, it's a good idea to backup the device as a precaution. Connect your phone to its charger. It's best to complete backup and software update while charging. 

Step 1: Tap on your phone's Settings application. 

Step 2: Tap on "About Phone". 

Step 3: Tap on the "Check Updates" button and wait to see if you have any available software updates for your phone. If not, you'll see a message that lets you know your phone is updated. 

Step 4: Download and install any available updates.