Updating your phone's software (operating system) is easy! Complete these steps.
Steps for iPhone
Before you make changes to your phone software, it's a good idea to backup the device as a precaution. Connect your phone to its charger. It's best to complete backup and software update while charging.
Step 1: Tap on your phone's Settings application.
Step 2: Tap on General.
Step 3: If an update is available, you'll see "Download and Install". If not, you'll see a message that let's you know your phone is updated.
Step 4: Tap "Download and Install" and wait for the phone to update.
Steps for Android phone
Before you make changes to your phone software, it's a good idea to backup the device as a precaution. Connect your phone to its charger. It's best to complete backup and software update while charging.
Step 1: Tap on your phone's Settings application.
Step 2: Tap on "About Phone".
Step 3: Tap on the "Check Updates" button and wait to see if you have any available software updates for your phone. If not, you'll see a message that lets you know your phone is updated.
Step 4: Download and install any available updates.
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