Can I use my existing SIM card to port in my number from another provider?

Using a SIM Card from Another Wireless Carrier

To activate and use a RedPocket Mobile plan, you must use a RedPocket Mobile SIM card. Visit redpocket.com/plans to browse and purchase plans.

Using an Active RedPocket SIM You Already Have

If you already have an active RedPocket Mobile line, you cannot transfer a phone number to that SIM after activation. Number transfers must be completed during the activation process with a new SIM card or eSIM. Once a line is activated, the number assigned to that SIM is permanent.

If you want to bring a number from another carrier, you can purchase a new RedPocket SIM, activate it, and transfer your number during activation. If you need to move account details to the new line, a customer service representative can assist you.

Using an Inactive RedPocket SIM You Already Have

If you have an old RedPocket SIM from a canceled account or a previous replacement, it cannot be reused. You’ll need to discard the old SIM and get a new one to activate a line.