How do I setup my phone on the CDMAS network?

Activation Method 1:  Hands Free activation

The easiest way to complete an activation on Red Pocket Mobile CDMA-S will be to reboot device to try to trigger Hands Free Activation on Device startup.   If the Hands Free Activation is not initiated within 3 minutes of activation, try to perform a Soft Reset on the Device.

You can perform a soft reset by following the prompts below:

• Make sure Device is powered on
• Dial ##SCRTN# (72786)
• Device will either reboot automatically or will ask you to enter OK
• Device will reboot and should enter Hands Free Activation within 5 Minutes.
• Follow prompts by pressing OK during Hands Free Activation when asking for approval updating device settings.
• Device may reboot for a second time once hands free activation has completed
• Place a test call to Red Pocket Mobile by dialing 611

If call cannot reach the Red Pocket Mobile automated system, please follow steps to verify device programming.  

If you have a Google Nexus Device Model such as the Samsung Nexus S, Samsung Galaxy Nexus, or Google Nexus 5,  please dial  *#*#72786#*#* to perform a soft reset.

Activation Method 2:  Manually Program Device

Older Devices may require manual programming to complete the activation.   For manual programming, please make sure you have the 6-Digit MSL and MSID for the account. 

• Dial ##MSL#
• Change the MDN to your Red Pocket Mobile Number
• Change the MSID to the MSID associated with your Red Pocket Mobile Number
• Follow prompts to continue or to save the manual programming
• Your device should automatically reboot
• Place a test call to Red Pocket Mobile by dialing 611

If call cannot reach the Red Pocket Mobile automated system, please follow steps for Activation Troubleshooting.

If you have a Google Nexus Device Model such as the Samsung Nexus S, Samsung Galaxy Nexus, or Google Nexus 5,  please dial  *#*#MSL#*#* to initiate Manual Programming.

iPhone Activations

To activate an iPhone on Red Pocket CDMA-S, please do the following:

• Dial ##UPDATE# (873283) and press Call Button
• Press OK for Starting Service Update
• Press OK for Service Update Complete
• If you get a failure, please confirm you are connected to WiFi and re-attempt
• Place a test call to Red Pocket Mobile by dialing 611