Visual Voicemail on GSMA iPhones
Yes! Red Pocket Mobile offers visual voicemail (VVM) on our GSMA, CDMA and CDMAS networks. Visual Voicemail (VVM) is not available on our GSMT network at this time.
For GSMA iPhones, this feature is automatically added to your account. Visual voicemail can be accessed on your phone by tapping on the dialer (calling application). Inside of the calling application, there is a section (to the far right) that is specifically for voicemail.
On GSMA Android phones, CDMA phones and CDMAS phones
For all other devices (GSMA Android phones, CDMA and CDMAS phones) you'll need to add Visual Voicemail capabilities to your account, please complete the following steps:
1. Visit redpocket.com/refill, and login.
2. Click on your line
3. Click Get/Manage Add-Ons
5. Select the Visual Voicemail Add-On and complete payment.
Please Note: This is a recurring payment. You can manage your Add-Ons at any time by going to redpocket.com/refill.
After adding the Visual Voicemail credits
Now, reset your device. Turn your phone off, wait 10 seconds, and turn it back on. Visual voicemail can be accessed on your phone by tapping on the dialer (calling application). There is usually a separate section within this app, specifically for voicemail messages.
Note: If your account is suspended due to non-pay, you will need to resolve the outstanding billing issue first.