How to Contact RedPocket Mobile

At RedPocket, we are committed to providing exceptional customer service. We offer multiple contact methods to ensure you can reach us conveniently and efficiently.

Customer Service Phone Line: 2-Minute Care™

Contact our customer service team by phone for immediate assistance. When you call, one of our trained customer service representatives will answer the phone in 2 minutes or less, guaranteeing you the best service.

• Call us Monday - Sunday, 5 AM - 9 PM PST

• Phone Number: 1-(712)-775- 8777

• Toll Free: 1-(888)-993-3888
  

• Text us 1-(305)-842-3314

We offer customer service in six different languages. English, Spanish, Chinese (Mandarin and Cantonese), and Filipino (Tagalog and Llokano).

Online Support Center

Access 24/7

• Help Center: Visit our online Help Center for a wealth of resources, including FAQs, troubleshooting guides, and step-by-step tutorials. You can access our Help Center here: Help Center (redpocket.com)

My Account

• Log In: Use your RedPocket Login account to manage your account online directly. 
• Capabilities: In your account, you can register, manage, check your account status, check your orders, and more.

Live Chat

• Immediate Assistance: Use our live chat feature at the bottom right-hand corner of the website for real-time support.
  
  
• Chat Availability: Write a message and chat with us at any time. 

Social Media

• Platforms: Reach out to us on Twitter, Facebook, and Instagram for updates and support.
  
  
• Responsive Interaction: Our team is active and ready to assist you through our social media channels.

Thank you for choosing Red Pocket Mobile. We look forward to assisting you!