--- title: How to Contact RedPocket Mobile description: Contact our customer service team by phone for immediate assistance. When you call, one of our trained customer service representatives will answer the phone in 2 minutes or less, guaranteeing you the best service. --- [Skip to content](https://help.redpocket.com/how-to-contact-redpocket-mobile#main-content) English Show submenu for translations [Submit a ticket](https://help.redpocket.com/kb-tickets/new?hsLang=en) ![3.svg\]](https://help.redpocket.com/hubfs/3.svg) Open main navigation Close main navigation - English Show submenu for translations - [Submit a ticket](https://help.redpocket.com/kb-tickets/new) - [Go to redpocket.com](https://www.redpocket.com/) [Go to redpocket.com](https://www.redpocket.com/) RedPocket Mobile - There are no suggestions because the search field is empty. 1. [Help Center](https://help.redpocket.com/?hsLang=en) 2. [Device Support](https://help.redpocket.com/device-support?hsLang=en) 3. [Contact Support](https://help.redpocket.com/device-support?hsLang=en#contact-support) # How to Contact RedPocket Mobile At RedPocket, we are committed to providing exceptional customer service. We offer multiple contact methods to ensure you can reach us conveniently and efficiently.   ##### Customer Service Phone Line: 2-Minute Care™ Contact our customer service team by phone for immediate assistance. When you call, one of our trained customer service representatives will answer the phone in 2 minutes or less, guaranteeing you the best service. - Call us **Monday - Sunday, 5 AM - 9 PM PST** - Phone Number: **1-(712)-775- 8777** - Toll Free: **1-(888)-993-3888** - **Text us** **1-(305)-842-3314** We offer customer service in six different languages. English, Spanish, Chinese (Mandarin and Cantonese), and Filipino (Tagalog and Llokano).   ##### Online Support Center **Access 24/7** - **Help Center:** Visit our online Help Center for a wealth of resources, including FAQs, troubleshooting guides, and step-by-step tutorials. You can access our Help Center here: [Help Center (redpocket.com)](https://help.redpocket.com/?hsLang=en) **My Account** - **Log In:** Use your [RedPocket Login](https://www.redpocket.com/login) account to manage your account online directly.  - **Capabilities:** In your account, you can register, manage, check your account status, check your orders, and more. #### **Live Chat** - **Immediate Assistance:** Use our live chat feature at the bottom right-hand corner of the website for real-time support. - **Chat Availability:** Write a message and chat with us at any time.  #### **Social Media** - **Platforms:** Reach out to us on Twitter, Facebook, and Instagram for updates and support. - **Responsive Interaction:** Our team is active and ready to assist you through our social media channels. Thank you for choosing Red Pocket Mobile. We look forward to assisting you! - [Learn About Mobile](https://help.redpocket.com/learn-about-mobile?hsLang=en#main-content) - [About SIMs and Plans](https://help.redpocket.com/learn-about-mobile?hsLang=en#about-sims-and-plans) - [About Devices](https://help.redpocket.com/learn-about-mobile?hsLang=en#about-devices) - [Products & Plans](https://help.redpocket.com/products-plans?hsLang=en#main-content) - [Devices](https://help.redpocket.com/products-plans?hsLang=en#devices) - [Plans](https://help.redpocket.com/products-plans?hsLang=en#plans) - [Programs](https://help.redpocket.com/products-plans?hsLang=en#programs) - [Orders & Shipping](https://help.redpocket.com/orders-shipping?hsLang=en#main-content) - [Ordering Online](https://help.redpocket.com/orders-shipping?hsLang=en#ordering-online) - [Shipping](https://help.redpocket.com/orders-shipping?hsLang=en#shipping) - [Activating & Setting Up](https://help.redpocket.com/activating-setting-up?hsLang=en#main-content) - [Activating your line](https://help.redpocket.com/activating-setting-up?hsLang=en#activating-your-line) - [Activated? Time to setup your device](https://help.redpocket.com/activating-setting-up?hsLang=en#activated-time-to-setup-your-device) - [Account Management & Payments](https://help.redpocket.com/account-management-payments?hsLang=en#main-content) - [Manage Your Account](https://help.redpocket.com/account-management-payments?hsLang=en#manage-your-account) - [Manage Your Phone Number](https://help.redpocket.com/account-management-payments?hsLang=en#manage-your-phone-number) - [Payments](https://help.redpocket.com/account-management-payments?hsLang=en#payments) - [Federal Programs](https://help.redpocket.com/account-management-payments?hsLang=en#federal-programs) - [Device Support](https://help.redpocket.com/device-support?hsLang=en#main-content) - [Device Compatibility](https://help.redpocket.com/device-support?hsLang=en#device-compatibility) - [Device Features](https://help.redpocket.com/device-support?hsLang=en#device-features) - [Roaming](https://help.redpocket.com/device-support?hsLang=en#roaming) - [Voicemail](https://help.redpocket.com/device-support?hsLang=en#voicemail) - [Using Your Phone](https://help.redpocket.com/device-support?hsLang=en#using-your-phone) - [Solving Problems and Troubleshooting](https://help.redpocket.com/device-support?hsLang=en#solving-problems-and-troubleshooting) - [Contact Support](https://help.redpocket.com/device-support?hsLang=en#contact-support) - [About RedPocket Mobile](https://help.redpocket.com/about-redpocket-mobile?hsLang=en) - [RedPocket.com](https://www.redpocket.com/) - [Privacy Policy](https://privacy.redpocket.com/privacy-policy) - [Your Privacy Choices](https://privacy.redpocket.com/opt-out) - [California Privacy Notice](https://privacy.redpocket.com/privacy-policy#california-privacy-notice) Copyright © 2026, RedPocket Mobile