Is international calling free with Red Pocket Mobile?

We’ve developed a partnership with international calling services provider Elite Telecom to provide international calling free with every Red Pocket mobile plan. So, you can call the entire world, including unlimited to 80+ countries from the US. It’s just like calling state to state…all without raising our prices. 

Important! Red Pocket Mobile stands with Ukraine and wants to keep families connected. Calls to Ukraine and Poland are now free for both landline and cellular.

 

ALL Red Pocket Mobile Plans Provide Free WORLDWIDE Calling, from Stateside

  • No hoops to jump through
  • No apps to download
  • No credits to earn
  • No contracts 
  • No activation fees

Best of all, it’s already part of your Red Pocket calling package…just pick up the phone and start calling your world, including unlimited to 80+ countries!

 

Can I call the number of minutes shown on each destination, and if I exhaust those, can I still call unlimited ones?
The destinations showing minutes are capped as part of a monthly credit available to all Red Pocket voice plans and can be consumed calling a single destination or pooled with calls to multiple destinations. The unlimited countries can be called even if this credit is exhausted.

To add additional credits to enable more calling to capped-minute destinations, Log in at redpocket.com/my-lines, click on your Line, and then click on Pay to add international calling credits. To find out the minutes you can expect, visit redpocket.com/international-calling and select your desired country from the drop-down list.

To protect against abuse of the International Calling feature, we place the billing cycle limit at 20 unique destination phone numbers per month. Any unique phone numbers called beyond the 20 will be deducted from your monthly credit  

 

How to place an international call

For direct calling, dial 011 + Country Code + The Phone Number. 

For example, say you'd like to place a call to the National Library in Spain, whose phone number is +34 915 80 78 00. You would first dial 011, then 34, then 915 80 78 00. 

If dialing directly does not work, dial your Access Code, that varies based on your network, and wait until you hear a 2-tone beep. Dial Access Code + 011 + Country Code + The Phone Number. 

 Please see the following table for Access Codes, based on the network you're using. Typically, placing international calls using a CDMA device will require an access code. GSMA, GSMT and CDMAS devices can usually place international calls without it. 

Network Access Code
GSMA 17127758888
GSMT 18579571200
CDMA 17127758888
CDMAS 17127758888

For example, say you have a CDMAS phone, and you'd like to place a call to the National Library in Spain, whose phone number is +34 915 80 78 00. You would have to first dial the Access Code 17127758888 and wait until you hear the 2-tone beep. Then dial 011, then 34, then 915 80 78 00. 

 

As a security measure, you may be asked to enter a verification code the first time you place a phone call to certain countries. When prompted, press 1 to receive your code via text message or press 2 for customer service. Once verified, you will not be asked to complete this process again for future calls to the same country. Calls to a different country; however, may require verification. 

If you have any additional questions, we're here to help! Contact us by phone, live chat, or email. Visit redpocket.com/contact-us