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Red Pocket Mobile is risk-free!

Red Pocket Mobile offers a 7-day risk-free return policy for phone and new plan purchases. Exceptions apply for products in new condition.

Try us out, risk-free

Red Pocket Mobile makes returns easy. Simply fill out the form at redpocket.com/return-policy to submit your return request. Without a phone call or any additional effort needed from you, we'll email you once the return is approved.

  • 7-Day Money-Back Guarantee
  • No Phone Calls
  • No Complications
  • Easy port-in or out

Approved refunds are issued within 14 business days. If you have any questions, get in touch with us using the chat bubble on any page of our website. You can also email, text, or call us. Visit redpocket.com/contact-us. We're available 7 days a week!

 

Additional Apple Product Return Policy

Any and all new condition Apple products returned including, but not limited to, iPhone, iPads, Airpods cannot be returned as open-box items. These products must be returned in their original packaging and original seal.

Any defective or Apple Products which were sold as refurbished or not in new condition must be remote wiped prior to return.

By purchasing, you agree to the Red Pocket Terms and Conditions together with this return policy.

 

Additional Android Product Return Policy

Any and all Samsung pre-owned condition devices cannot be returned as open-box items. These products must be returned in their original packaging. Certified pre-owned Samsung products come with a full one-year warranty. If you have a problem with your newly purchased Samsung certified pre-owned device, call 1-800-SAMSUNG to schedule a mail-in repair or walk into a local, authorized Samsung repair center.

By purchasing, you agree to the Red Pocket Terms and Conditions together with this return policy.

This return policy may be modified or changed without notice. Please view our terms and conditions for more information.