Activated? Setup your GSMT SIM line

You’ve just activated your SIM card and now you’re ready to set up your phone. We can help.

Did you transfer over a phone number? Please wait until the phone number transfer is complete before you proceed. You may continue using your old cell phone service until your phone number is transferred over to your Red Pocket account. Log in to redpocket.com/my-lines to keep an eye on your phone number transfer status.

This article will help you complete setup when you're using the GSMT network. If you are using the GSMA network instead, click here, and if you are using the CDMA network instead, click here.

Android Steps

Complete the following steps on an Android phone, to manually configure your APN settings.

Step 1: Open up the Settings application on your phone

Step 2: Tap on the Mobile Network section. This section may be called Networks, Connections or Mobile Network. Don’t see any of those options? You may need to click on More first.

Step 3: From the Mobile Network section, tap on APN.

If you have trouble tapping on the APN option, your phone may be locked to a carrier. Remember, only GSMA unlocked phones will work with our SIM cards. Click here to learn more about compatible devices.

Step 4: Add a new APN setting. In the top right corner of your phone screen you should see Add or a + sign. Tap on the Add or + sign to start a new APN setting. Sometimes, you’ll see three dots stacked on top of each other. That icon will open up more options. Tap on it and then look for Add New.

Enter the following:

Name	Red Pocket Mobile
APN	wholesale
Proxy	Not set
Port	8080
Username	Not set
Password	Not set
Server	Not set
MMSC	http://wholesale.mmsmvno.com/mms/wapenc
MMS Proxy	Not set
MMS Port	Not set
MCC	310
MNC	280
Authentication Type	None
APN Type	Default,mms,supl
APN Protocol	IPv4
Bearer	Unspecified

Step 5: Turn VoLTE ON. To enable VoLTE on your phone, go back to Mobile Networks section, and look for VoLTE. Make sure to toggle or check this feature to enable it.

Step 6: Place a phone call! This step is very important, so do not skip it! You must place a phone call to finish initializing your setup and enable calling and texting functionality on your phone.

You will also need to setup your voicemail inbox. Click here for help with this.

The VoLTE feature is required for calling and texting to work over the LTE (4G LTE and 5G) networks. As a result of the 3G shutdown, only VoLTE-capable phones will remain. Click here to learn more about VoLTE and the 3G shutdown.

iPhones Steps

Your device should receive a signal automatically. If you have an iPhone, and you have not received your automatic APN text message, visit https://www.redpocket.com/configure-handset while on your Red Pocket Mobile phone, to download the APN profile manually.

Step 1. Place a phone call to begin the activation process. You must call another regular cell phone number. You cannot call a VoIP (Google Voice, Magic Jack, etc.) number.

Step 2: Turn VoLTE ON. To enable VoLTE on your phone, go back to Mobile Networks section, and look for VoLTE. Make sure to toggle or check this feature to enable it.

Step 3: Place a phone call! This step is very important, so do not skip it! You must place a phone call to finish initializing your setup and enable calling and texting functionality on your phone.

You will also need to setup your voicemail inbox. Click here for help with this.